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Always able to get me in quickly, always do a great job, always at reasonable prices.
"After reading the previous reviews, I decided to take my car to Protech Auto. I was not disappointed. I had a short list of car problems that I asked them to look at. The most concerning had been an exhaust leak that previous mechanics were not able to find. I brought the vehicle in at 9am and I received a call at 2:30pm notifying me that the work was done. They explained that the problems were minor and had fixed them at no charge. They were prompt, polite, and extremely helpful. I will definitely patronize this auto shop the next time I have car trouble."
"They are great!"
"My daughters car and my car where acting up and I took her car in because I was getting the run around by another repair shop in Pullman who charged us to fix the car and it still never got fixed because they had no clue. The people I spoke with a pro where so friendly and caring. It ended up it was only her battery and we could not have been happier. The price are really good and they are fast. They will be the only ones to take care of our cars . I'd give them a 10 :) "
"I had to suddenly transport my horse down to Pullman for emergency surgery a couple weeks ago and noticed on my 6 hour drive down there that the lights on my trailer were not exactly legal. As I left the trailer down there, while my horse recovered, I remembered the trailer lights back at home. I Googled repair shops that were close to WSU and chose Protech due to the reviews. Everyone was right. Sue emailed me back right away, I set up the appt., and they were ready for me upon my return. Ken and his son diagnosed 3 problems with the wiring and I was fixed and ready to go almost right away. Seemless and excellent!! Great shop."
"I've been taking my 2000 Subaru Outback and 1992 Dodge Pickup to Ken for a couple of years and am always pleased. He does a very good job explaining the problem and the severity of it. He doesn't push for the repair and always offers good opinions and advice."
"Great shop, excellent work and experience. Ken was really honest and I felt comfortable with him. I plan to do business with them in the future."
"They are really good."
"they are honest at telling me where to find a suitable part and how to save money. I never be overcharged in the shop. They are really good."